26 August 2008

This month, the Office for National Statistics released details of its Internet Access 2008: Households and Individuals.  The 2008 figures show an increase of 1.23 million in users from 2007 - now 16.46 million UK households have internet access .  The percentage of households with broadband connectivity is 86%.  Since 2004, Great Britain has seen approximately 1 million households go online year on year:


Source:  Office for National Statistics

Looking at the statistics from a regional perspective, and the South East and London has the highest percentage of households with internet access:

2006

2007

2008

South East

66

65

74

London

63

69

73

East of England

64

67

70

South West

59

69

67

Yorks & Humber

52

52

62

East Midlands

55

59

61

West Midlands

53

56

61

North West

54

56

56

North East

54

52

54

Wales

52

57

67

England

59

61

66

Scotland

48

60

61

NI

50

52

56

UK

57

61

65


Source:  Office for National Statistics

What is interesting from the survey is that the number of households still without an internet connection is around 8 million - 35% of the household total.  Campaigners for age-related charities are concerned - saying that elderly consumers with limited budgets are being excluded by society and are unable to take advantage of competitive prices on the web. 

David Sinclair, head of policy at Help the Aged is quoted as saying: "This is not only about getting cheap car insurance online.  It is about equality in the marketplace.  We know internet access can mean a difference of hundreds of pounds over the year from deals on utility bills, food to all manner of other goods.  In a time when costs are rising, should we not allow the poorest amongst us a chance to keep afloat?" 

The figures show that 70% of the 65+ age cohort (around 7 million people) have never gone online compared to 33% of the 55 to 64's and 17% of those aged 45 to 54 - the difference is staggering and charities are lobbying the Government to do more.

The survey also found that more households are actively choosing not to go online - of those 8 million homes without access, around 2 million said they had no interest in signing up to internet services at home.  The remainder said that either they didn't understand the internet or could not afford to buy a computer.  The chart below shows what reasons householders gave for not getting connected:





The most popular activity for the majority of users was sending and received emails (87%).  The chart below summaries key activities by age group - but notably 35% of 16-24 year olds use the internet for look for jobs or sending job applications, 71% of 55-64 year olds use the internet for travel searches, and 39% of the 25-44 age bracket look for health advice.

Internet activities of recent UK Internet users, by age, 2008

16-24

25-44

45-54

55-64

65+

All

Sending/receiving emails

91

87

85

86

89

87

Finding information about goods or services

77

87

86

85

75

84

Using services related to travel and accommodation

50

65

68

71

61

63

Downloading software

55

38

30

25

25

37

Reading or downloading online news, magazines

54

50

46

42

35

48

Looking for a job or sending a job application

35

33

18

11

--

25

Seeking health-related information

22

39

36

35

26

34

Internet banking

43

57

46

44

34

49

Selling of goods or services (e.g. via auctions)

17

24

17

14

--

19

Looking for information - education, training, courses

44

37

26

16

--

31

Consulting the Internet with the purpose of learning

43

33

31

23

19

32

Source:  Office for National Statistics

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